The Importance of Recommendations and ReferralsPosted on: 25/01/2018
Positive feedback from trusted sources is incredibly valuable. We all give far more weight to a recommendation from a friend or neighbour than we give to an advertising campaign â€“ however carefully targeted. Our company reputation is built on high-quality work and a personal service. This is reflected in what people say about us â€“ in person and online.
Word of Mouth RecommendationsÂ
Word of mouth referrals are vital in our line of work. Weâ€™re only too pleased to help people compete with the Joneses. Many of our customers come to us after weâ€™ve been recommended to them by a family member, friend or neighbour. Although we live in an increasingly digital age, real life recommendation is responsible for a good part of the work we take on.
Reviews are often among the first information that someone searching a companyâ€™s name online will see - so good reviews are essential! We signed up to Referenceline so that our customers would have a place where they could review us online.
In our time in the industry, we have carried out countless jobs and received lots of feedback. The internet has helped us reach a wider audience and the kind words of our customers are there to be viewed by anyone. Here are some of the reviews our customers have left us on Referenceline:
Need a new driveway or patio installed by a company that puts customer service at the forefront of everything we do? Call us on 01603 360548 or email us on firstname.lastname@example.org.Â